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GENERAL

You must be of legal age to place an order. If not, you need a signed confirmation from a parent or a legal guardian to be able to place an order. Please notice that we can not guarantee that the pictures shown on our site reflect the whole accurate look of the actual product. We will not give any personal information to a third part.

TAX

Njurförbundet/Swedish Kidney Association is a non profit organisation. There is no tax (VAT) included in the prices.

SHIPPING AND DELIVERY

Njurförbundet/Swedish Kidney Association provide SHIPPING WORLDWIDE. It will cost 30 SEK for customers in Sweden, 50 SEK for customers in EU and 200 SEK (140 SEK without the tax) for customers in the rest of the world.
We will treat orders within 2 -5 working days and the time of delivery after treatment is 2 -5 working days for Swedish customers and 4 -14 working days for other countries. Please note that any import fees that you could be charged with when the package reaches your destination country are not included in the shipping.

PAYMENT

We accept most credit card such as VISA, Eurocard, American Express and Master Card. Credit card payment is made in collaboration with DIBS, Scandinavias largest company for online payment solutions. All transactions are encypted and 100% secured.

Invoice is not possible when ordering from other countries than Sweden.

RETURNS AND CANCELLED ORDERS

If you wish to return an item you can return it to us within 14 days since you received the item. To be able to return an item, the product must be in mint condition and unused. Sale items, special offers, books/magazines, accessories and underwear can not be returned. Before you send your item back, please contact us at info@njurforbundet.se and we will give you further information. The customer pays the shipping cost for returning or exchanging an item.
A service fee of 150 SEK will be charged in connection with the returns for cutomers in Sweden and 250 SEK for customers outside Sweden. Any bank transaction costs due to returns or cancelled orders will also be paid by the customer.

MISCELLANEOUS

Until full payment is received all products remains the property of Njurförbundet/Swedish Kidney Association. We reserve us the right to cancel an order if we suspect fraud. Legal actions will be taken to all attempts of fraud. Do not send any pre-payments or such by mail. Njurförbundet/Swedish Kidney Association is not responsible for any checks or cash that are sent by mail.

AND LAST

Questions? Do not hesitate to contact us at info@njurforbundet.se

CONTACT

Njurförbundet/Swedish Kidney Association
Box 1386
172 27 SUNDBYBERG
Tel. +46 (0)08-546 405 00
Info@njurforbundet.se
www.njurforbundet.se